Go to losano.com/account/register and create your account.

Log into your account at losano.com/account/login with your email and password. After logging in, you can update your addresses, email and password.

We accept MasterCard, American Express, Visa, Discover/Novus, PayPal, Google Pay, Shop Pay.

Yes, through Shop Pay installments, you can split your purchase into 4 equal, 0%-interest installment payments, with no additional, hidden, or late fees. Learn more about this option.

We also offer Affirm.

Items discounted 40% off or more are Final Sale, meaning that they can not be returned or exchanged.

We offer several shipping options:

Economy (6—10 business days) is free for all US orders.

Standard (3-4 business days) is $9.90.

We offer other expedited options for which prices are calculated at checkout and based on proximity to our home base distribution center in Illinois:

UPS 2nd Day Air® (2 business days). UPS Next Day Air® (next business day)

Prices are calculated at checkout and based on proximity to our home base distribution center in Illinois, and size of order. Please note: Orders placed after normal business hours will be received the following business day. Once your order has been processed, please allow 2 business days for shipping. Orders do not ship nor deliver on Saturdays, Sundays, or Holidays.

Yes, economy shipping is shipping is free for all US addresses.

Yes, you can return unused, unwashed, tagged products within 30 days of reception. Start your return HERE.

Our mailer is made with 100% recycled content, and 50% post-consumer content, with a reusable tear strip and it is recyclable in thin film bins. Find more information about our poly mailers take back program here.

All of our pieces are designed and manufactured in Los Angeles, California, USA. We have a close relationship with all of our production partners to ensure they maintain safe working environments and provide livable wages. Any partner working with us must comply with our guidelines, offering a set of standards regarding fair wages, good working conditions, safety, respect and more. 

All of our clothes are designed, cut and sewn in Los Angeles, California, USA. 

Our warehouse is located in East Dundee, Illinois. We ship all products from there using 100% recycled mailers. 

Learn more about our fabrics here.